The new whatsApp Business enables you to have a business presence on WhatsApp to communicate more efficiently with your customers, and to help you grow your business.
If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.
In addition to the features available in WhatsApp Messenger, WhatsApp Business includes a business profile, business messaging tools, fixed number support.
With the Business Profile you can create a profile for your business to help your customers find valuable information forexample your website, location, or contact information.
With the Business Messaging Tools you can be more responsive to your customers by using Away messages to indicate that you’re away.
You can also use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.
You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
You can more efficiently respond to your customers right from your computer’s browser.
WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls, free international messaging, group chat, offline messages, and much more.